Centauro

★★★★★

“I rented the vehicle via the app, documents pre-checked, the hand-over took 3 minutes - I only had to show my driving license. There wasn't any problem using my debit card, they charged only the fuel deposit (80 Eur) over the rent fee. The car was perfect, almost brand new. Great service, I recommend.”

★★★★★

“We needed a car to visit our friends in Villa Martin while we were docked during our cruise.. naturally we tried the one nearest to the port first but found them expensive and uncontactable, so after a quick taxi ride for under €10 we arrived to an excellent reception and totally seamless collection of a stunning automatic car with only 1800kms on it, we paid the fuel deposit to save the hassle of refuelling ourselves and were promptly refunded all bar the £14 used to do a 2-hour round trip. Drop off was so easy, then a simple taxi back to port to continue our holiday.. Would not hesitate to use these guys again and will highly recommend them to everyone..”

★★★★★

“I've rented from this office often in the past year, and the service, value, and vehicle condition have all been excellent every time. The staff are pleasant, informed, polite, and effective. The all-included price and the reimbursable fuel charge make the renting process so much easier! Renting from Centauro's Alicante train station office has saved me many headaches.”

★★★★★

“We booked a car from this location for 3 days, but right from the start, the dashboard monitor completely failed to display Google Maps. To make matters worse, the emergency contact number they provided was incorrect and didn't work at all. In an attempt to fix the issue ourselves, we bought a new cable, but it didn't help. We even took the car to an official dealership for that specific car brand, but they couldn't fix it either. Left with no other choice due to this malfunctioning vehicle, we had to return to the rental office and hand the car back. We only used the car for a total of 8 hours, yet we were charged for a full 24 hours solely because of a technical issue that was entirely the company's fault! If the car hadn't been defective, we would have gladly kept it for the full 3 days. When we returned the car, the fuel tank was completely full. The next day, the company refunded the remaining days and the fuel deposit. However, shortly after, the fuel money was deducted from my account again. My bank statement clearly showed that the rental company had requested a chargeback/reversal of that refund. When I went back to the office to resolve this, the employee on duty was incredibly rude and dismissive. He kept repeating that it wasn't his problem, that he didn't know anything, and that we just had to wait. He didn't even offer a simple apology for the massive inconvenience and financial stress they caused us. This company has terrible communication, defective cars, and absolutely zero customer support. I strongly advise everyone to rent elsewhere”